Frequently Asked Questions

Disclaimer:  This site is for educational and entertainment purposes.  It is not a substitute for medical advice, diagnosis, or treatment.  It is not intended to be and should not be interpreted as medical advice or a diagnosis of any health or fitness problem, condition or disease.  Please consult with your doctor or other qualified health professional before changing your diet, taking vitamins or supplements,  or modifying your exercise routine.  

What's in My Bariatric Box?

Drum roll please. . . Well, we can't tell you exactly because the surprise is part of the fun!  With that being said, each box is designed to help you discover items that will help you stay compliant with your post-op diet.  There will be at least a couple of protein shakes/drinks, a bar, and a snack.  Then there's the surprise!  Those can be more protein-packed goodness, low or no-calorie drink mixes or enhancers, something to complement your active lifestyle, or something just to take care of yourself.  Expect 7 or more items every month.  

When do I pay and when do I get my box?

When you subscribe, you are billed immediately.  You will receive the box for the month in which you subscribe.  Boxes begin shipping around the 24th of the month.  So if you subscribe between April 1 and April 23, your box will ship on the first business day after April 23.  If you order between the 24th and the end of the month, your box will ship within two business day.   

After the first month, you will be billed on the 9th of each month.  You will receive a box around the 28th.

How do I make changes or cancel my box?

Making changes is easy.   Just log in to your account and click on the "Edit" button under "Your Subscriptions."  You will find the option to cancel on the same screen.  But, we want you here.  So, please email us at help@mybariatricbox.com to give us a chance to address your concerns before you leave.  Remember, there is an option to skip month(s) too, whenever you want or need to.  

If you do cancel your subscription (GASP!), you will no longer be billed.  You will receive all boxes that you have paid for.

For detailed instructions, click here.

But not all diets are the same. . .

True. . . but there are some things in common.  For example, when we shop for any product, we always look for low-sugar. Protein drinks have at least 12 g (or most of the time more) of protein per serving and less than 6 grams of sugar, and a calorie to protein ratio of 12:1 or better. Protein bars get a little more leeway if the calories above the 12:1 can be attributed to fiber.

Do you attempt to  diagnose, treat, cure, or prevent any disease?

Nope.  And our suppliers probably don't either.  Read the packaging and product information that accompanies each of the products in our boxes. 

Do you have a lactose-free/allergy sensitive option?

Not yet, but we are working on it.  Email us with your concern, and we will use that info to develop new options.  We do not operate in a manner that excludes any allergens, so we can not guarantee that any product, even allergen-free ones, will not have come in contact with allergens in the handling process.  

I will be in the all-liquid phase of my diet next month.

It may seem like an eternity, but it's really not.  We know, we have been there.  Two options: 1. Keep your subscription the same so you don't miss out on goodies for that month and they will be waiting for you on the other side or 2. Login to your account and skip a month.

My question wasn't answered.

It can be.  Just shoot us an email at help@mybariatricbox.com.

Are you ready to subscribe to My Bariatric Box?